Privacy Policy

Effective & Last Updated: November 2026

1. Data Controller

The Data Controller for personal data collected through getdropvex.com is EXPERTA LLC, located at Sharjah Media City (Shams), Al Messaned, Al Bataeh, Sharjah, United Arab Emirates (License No. 2541929.01). Privacy inquiries can be directed to support@getdropvex.com.

2. Data We Collect

• Account & Contact Data: Email address, language/country preferences, selected alert categories, and optional messaging identifier (such as Telegram user ID) strictly required to deliver real-time alerts.
• Billing & Transaction Data: Payment processing is handled directly by Stripe. EXPERTA LLC never stores full credit/debit card numbers or CVV security codes on its servers.
• Technical Logs: Anonymized IP/browser telemetry used solely for security, fraud prevention, and service reliability.

3. Purpose & Legal Basis of Processing

We process personal data exclusively to: (a) deliver subscribed price-drop alerts and manage account access; (b) process recurring subscription payments and issue invoices; (c) respond to customer support requests; and (d) comply with applicable accounting and regulatory obligations.

4. Data Sharing & Retention

We never sell or rent personal data to third parties. Data is shared strictly with essential infrastructure processors (such as Stripe for payment processing and cloud hosting providers) bound by data-protection agreements. Upon subscription cancellation and request, personal account data is deleted within 30 days, except for statutory invoice records.

5. Your Privacy Rights (GDPR / International Users)

Users have the right to access, rectify, export, or request erasure of their personal data at any time by emailing support@getdropvex.com.